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To receive email replies, order confirmation & shipping tracking information from USPS/UPS please ensure that our email address is listed in your safe sender list so that our email is not sent to your junk mail or spam folder. **
Flat Rate USPS Priority Mail Shipping Fee of $4.99 for retail purchases under $50.00** We appreciate your business and we look
forward to your feedback on our service and products once you receive the
shipment. We work very hard to make your shopping experience a pleasurable one
and want to assure you that we work very hard to provide the best possible
customer service. If we have disappointed you in anyway, we welcome feedback and
will do our best to make you happy. If you are happy with our service and
products we also welcome feedback for our customer testimonial page. Orders are shipped via USPS Priority
Mail unless you request and pay for another shipping method. USPS Priority Mail
normally takes 2 -3 business days to reach most US destinations but USPS does not
guarantee delivery times. USPS does not guarantee their estimated delivery time, especially during the Holidays. USPS Priority Mail rates do not include insurance, so
if you prefer insurance please contact us and we will provide a cost estimate.
We are not responsible for packages that are not delivered in the time frames
provided by USPS/UPS nor are we responsible for goods once they leave our
premises if USPS/UPS does not deliver. We will however endeavor to assist you
with USPS/UPS if goods are not delivered in the time frames provided. If a package is returned to us in the event that delivery was not successful, we can reship the package at your request and at your expense. Alternatively your purchase will be refunded less any associated shipping costs we have incurred. Please
contact us if international shipping is needed.
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